6.5 Evaluate Conditions to Discard Lead

Reference: Select Customers and Manage Programs Process Model - Page 3 for the associated business process diagram.

Actor/Role: CC&B

Description: It's a common business practice to discard leads after the lead has been active for number of days. This period is configured and controlled by business. This functionality is enabled by adding Discard Lead event to the lead.

The application determines if time elapsed between current date and lead's status/update time.

Entities to Configure

•	C1-LeadEventType

Business Objects

•	C1-LeadEvent

•	C1-LeadEventType

•	C1-LeadEvtTypeDiscardLead

Available Algorithms

•	C1-LECOMP - Complete Lead Event

•	C1-LECDISCLD - Discard Lead